Survey highlights Covid challenges for IT security stakeholders

The results from One Identity’s global survey show how IT and security team best practices have changed due to the Covid-19 pandemic. The results highlight successful strategies that have emerged in recent months, and how organisations rushed to adopt them to maintain a secure and efficient virtual workplace.

Shifts in priorities indicate organisations are turning their focus on tackling the security basics. When compared to 12 months ago, 50% of respondents are placing a higher priority on access request technologies, and 31% said this change in prioritisation is because of the virus. Identity/access lifecycle management, identity process and workflow, and role management all saw increased priority among at least half of those surveyed.

Perhaps shell shocked, only 45% of IT security professionals indicated they are prepared for the IT changes necessary when their employees move back to organisations’ offices, according to survey results. Yet, two thirds (66%) expressed increased confidence in the effectiveness of their identity management programmes post pandemic-based changes.

“We now know the truth: the Covid-19 pandemic did not change the need to be productive, nor did it change the regulatory compliance requirements companies face, but clearly IT and security teams scrambled to shift their systems to accommodate work from home in a secure and controlled way,” said Darrell Long, president and general manager at One Identity. “Companies and organisations were helped to an extent by cloud investments that prepared them pre-Covid. However, most of them are still dealing with new challenges as employees adapt, IT and security teams effectively respond to the challenge of providing effective processes for gaining access to the resources needed for the workforce to do their jobs and security challenges associated with this new working environment.”

Conducted by Dimensional Research, One Identity’s 2020 Identity Management and Governance study surveyed IT security professionals from midsize and large enterprises on their current experiences, trends and approaches to Identity Governance and Administration (IGA) and Application Lifecycle Management attitudes – especially in regard to responding to Covid-19-driven work environment changes. The study consisted of an online survey of IT professionals in midsize or large organisations with responsibility for security and who are very knowledgeable about IAM and privileged accounts. A total of 1,216 individuals from the US, Canada, UK, Germany, France, BeNeLux, Nordics, Australia, Singapore and Hong Kong completed the survey. Responses were captured between August 20, 2020 and September 3, 2020.


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