barox has appointed Craig Carton as its new Customer Training and Support Manager, in response to a significant increase in demand for their product range across new international markets.
To be based in Cheshire, UK, Craig will take responsibility for in-depth barox product training and technical support for the Swiss manufacturer’s extensive range of ‘Switches made for video’, including their unparalleled range of third-party VMS/PSIM integrations, and advanced integrated network and device diagnostic tools.
Craig’s international role will see him available to assist integrators, end-users and partners across the UK and Eire, the Nordics and Eastern Europe, where he will be progressing a holistic approach to supporting the design, knowledge, and installation of the barox switch range.
Craig brings a wealth of experience to his new role, including technical support expertise gained at his previous position as Product Specialist at VCA Technology, a company specialising in AI-driven video content analytics for security and business intelligence applications.
“Throughout my career I have been drawn to organisations that combine technical excellence along with a strong culture of partnership and innovation, and as such, I’m thrilled to be joining barox, a leading manufacturer who exemplifies these qualities,” says Craig. “The company’s commitment to delivering robust, intelligent networking solutions and fostering long-term customer relationships is something I will be proud to be a part of.
“I’m looking forward to working closely with Sara Fisher and Sarah Moss, as well as contributing alongside the wider barox team, whose professionalism, expertise and collaborative spirit have already made a lasting impression on me.
“I am excited to play an active role in strengthening barox’s presence in the UK and Eire, Nordics and Eastern Europe regions, and supporting their continued growth and success.”
“We are delighted to welcome Craig to the barox team,” said Rudolf Rohr, barox Co-founder & Managing partner. “The new Customer Training and Support Manager role places Craig in a position to help barox customers realise the many benefits to be gained when deploying our range of advanced Ethernet switch and integration Plug-ins’ powerful features, and built-in cyber security.
“His holistic role will extend the technical reach of barox, to deliver a high level of quality technical support, including technical training, network design, Proof of Concept and customer evaluations.”
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