Located in the Southern Vietnamese metropolis of Ho Chi Minh City, the Deutsches Haus office tower is a symbol of cooperation between Germany and Vietnam. Opened in September 2017, it is the country’s first building to earn LEED (leadership in energy and environmental design) Platinum environmental certification and serves as a cultural, commercial and diplomatic hub in the region. Next to the Consulate General of the Federal Republic of Germany the 25-story building with a 40,000-square-meters floor area is home to regional offices of international firms such as VISA, Adidas, Schneider Electric, and Bosch Vietnam. As premium amenities, Deutsches Haus also features a gourmet cafe, multifunctional conference and events area, health club, and rooftop restaurant.
From a security manager’s perspective, this multi-use blend of diplomacy, business, and leisure facilities – in a building fully accessible to the public – creates a challenging security environment. As the seat of the Consulate General of the Federal Republic of Germany, Deutsches Haus needs to meet the highest security demands: All security systems, including security guard teams, have to be approved by the Federal Foreign Office of Germany. Adding to the challenge, Deutsches Haus is located opposite from the Consulate General of the United States of America – and in close vicinity to the Consulate General of France and the British Consulate General – on a busy intersection between two main streets. Therefore, monitoring pedestrians and automobile traffic on the building’s perimeter is just as crucial to end-to-end security as tracking public and high-security areas on the inside.
In search of an adequate video security solution, the team at Deutsches Haus knew that high-definition cameras alone would not suffice. The reason: When several hundred cameras are required to secure an area of this size, personnel tend to be overwhelmed by the amount of video feeds. After only 20 minutes, the average operator misses 90 percent of important scenes, as studies have proven. For this reason, modern IP security cameras feature Intelligent Video Analytics – using algorithms and AI-based image recognition – to support operators by detecting security events automatically. Bosch experts covered the building and its perimeter with network security cameras featuring built-in Intelligent Video Analytics. Indoor areas like the entrance doors, reception area, lobby, café, as well as parking garages and corridors to the fire escape staircases are monitored by over 170 DINION IP starlight 7000 HD and FLEXIDOME IP panoramic 7000 MP cameras. The building’s elevators are also protected by Bosch cameras. Thanks to built-in-intelligence, IP cameras automatically alert security personnel of illicit behavior, for instance persons accessing restricted areas.
The building’s perimeter and parking lot are safeguarded outdoor-approved AUTODOME IP starlight 7000 HD cameras with pan-tilt-zoom (PTZ) capabilities. Integrated with a third-party solution to open barriers for authorized vehicles, the cameras can automatically track moving objects such as cars and pedestrians – and warn personnel of threats – with their 30x zoom lens while obtaining images under low light conditions via Bosch starlight technology combined with Intelligent Video Analytics. As a key requisite, the networked cameras are able to withstand the city’s four-month rain period and prove resistant to vandalism. PAVIRO, the Public Address and Voice Evacuation system of Bosch was installed in the building for the safety of building occupants. The PAVIRO solution makes it possible for occupants to feel safe in the building while enjoying high quality music and excellent Public Address speech intelligibility. The staff can easily announce and notify a building guest about a forgotten purse which was left in the café. To make building evacuations as efficient as possible, the PAVIRO solution provides phased evacuation: automated messages direct occupants to immediate safety. Next to this, building occupants and guests can also enjoy high-quality music in the rooftop restaurant, café, health club and event areas which of course contributes to the nice building atmosphere.
For the building owner, PAVIRO can establish long-term cost-saving and minimize total cost of ownership. The system is especially eco-friendly because less amplifiers are needed due to power-load sharing of the amplifier architecture, which in turn requires fewer batteries. Since opening day, the Bosch system has provided government-grade security at Deutsches Haus in Ho Chi Minh City. “I am proud to have Bosch both as a tenant and as a brand who secures Deutsches Haus with their high quality and reliable video security cameras and sound systems,” added Ryan Lower, Property Director, Colliers International – Deutsches Haus. While meeting the challenge of securing diplomatic and enterprise assets in a publicly accessible building, the future-proof solution provides an important reference in this dynamic market.