New Orleans turns to Genetec Security Center

New Orleans’ City Council District E has turned to Genetec Security Center in its fight against illegal dumping. Working in partnership with the city’s Real Time Crime Center (RTCC) and Sanitation Department Ditrict E has begun installing a network of cameras at known dumping sites. These portable cameras can be moved to new hotspots as required.

“This security technology certainly helps re-enforce the message I’m putting out there: that we can and will enforce illegal dumping offenses in District E,” said District E Councilwoman, Cyndi Nguyen. “We also have this great partnership with the Sanitation Department, our local Police Department, and the RTCC, and that’s extending out into our community as well. I am working hard to get more residents and businesses involved in supporting these initiatives, because keeping our city safe and clean is a shared responsibility.”

The RTCC already uses Genetec’s Security Center to manage its citywide public safety improvement initiatives. To help monitor illegal dumping, the RTCC’s IT department also set up an event-to-action rule in the platform to processes motion detection in a defined zone of the camera’s field of view. As soon as motion is detected, the system bookmarks it and notifies IT staff so they can evaluate the situation and determine if collection of the debris is warranted. The system also takes a snapshot of the video and emails it to designated personnel on the team so they can identify and investigate any potential dumping perpetrators, and take appropriate action.

In a recent case, this event-to-action led to the arrest of a repeat offender who had previously been convicted and sentenced for dumping 14,000 tires. All snapshots and video evidence were securely shared with the New Orleans Police Department to enable them to quickly identify the perpetrator and complete their investigation.

“Without this technology, finding these offenders comes down to chance or it could take a police officer hours and hours of investigative work,” added Bill Wood, IT Supervisor at the RTCC. “Instead, it took us minutes to set up the event-to-action in Security Center, and just about two days from the time we were notified about this offender to the time we were able to apprehend him. We love working with the Security Center platform. It’s very user friendly and helps us cut down that investigation time exponentially.”


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