Pyronix has introduced Guard Response – a brand-new service that offers 24/7, 365-day-a-year security guard coverage for property owners.
In addition, the company states that the on-demand service not only provides enhanced security but also positions installers for strategic advantage and increased revenues.
“In an ever-competitive security landscape, exceeding customer expectations is key to staying ahead,” Laurence Kenny, Product Director, said. “Installers are well-known for their commitment to delivering first-class security solutions and the advent of Guard Response makes that delivery more accessible than ever.
“The innovative service provides installers with new opportunity to elevate their security offerings to new heights.”
Pyronix claims that Guard Response offers an affordable service that redefines security by providing security guard response when end users need it most, all delivered through their HomeControl2.0 app.
When a customer’s security alarm is triggered, they can dispatch a Security Industry Accredited (SIA) security guard to their property via HomeControl2.0. This immediate on-site response adds an extra layer of security, ensuring swift action in the event of any security concerns.
“Guard Response isn’t just another service; it’s a strategic addition to the arsenal of security solutions for professional installers,” Kenny added. “By integrating Guard Response, installers not only meet the evolving needs of existing customers but also attract a new wave of customers seeking comprehensive and advanced security solutions.
“In an industry where innovation is key, Guard Response has been designed to position installers as forerunners, setting them apart from competitors.”
Guard Response offers a great opportunity to boost earnings. The subscription-based model ensures a steady stream of income, providing financial stability and predictability for installers. Additionally, the affordability of the service makes it an enticing add-on for customers, facilitating quick and easy decision-making during maintenance visits or new installations.
Customers pay installers a yearly subscription fee for the annual service, which can be set up in the PyronixCloud, giving end-users access to two callout credits a year. When dispatched, a guard should be at the property within 30 minutes; if they don’t arrive in that time, the customer gets to keep their callout credit.
“We recognise, in a highly competitive market, customer retention is as crucial as acquiring new business,” Kenny concluded. “Guard Response not only adds an extra layer of security to customers’ properties but also deepens the service offering for installers, building customer loyalty and lifetime value long into the future.”
Guard Response is designed to seamlessly integrate with new and existing Pyronix alarm systems through HomeControl2.0, making it a hassle-free addition during maintenance visits and new installations. It opens an additional revenue stream for installers, all while strengthening security for property owners.
The company feels that at the core of Guard Response is an ongoing commitment to supporting security installation companies. The service has been designed with installers in mind, helping them to enhance their service offering and maintain an edge in a highly competitive marketplace.
With Guard Response, Pyronix insists that installers can confidently navigate the evolving security landscape, providing innovative solutions that set them apart and ensure long-term success.
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