This piece by Kevin McGachy, Head of AI Solutions at Sabio Group, explores how AI will revolutionise the customer experience and how business owners can leverage the technology, via its e-book entitled ‘Revolutionising the Customer Experience’, which identifies key barriers organisations face when implementing AI across the customer journey. As we all know, AI will […]
Sabio Group on overcoming the AI Adoption Chasm Read More »
Datapath has launched a new WhatsApp-based communication channel as part of their Premium Service offering to allow customers to quickly and conveniently reach the support team whenever they need assistance. How It Works Datapath has implemented this feature to provide customers with more options for accessing support, acknowledging the increasing preference for chat-based interactions. Traditional
Datapath launches WhatsApp support for premium service customers Read More »
At this year’s Intersec trade show in Dubai, Digifort‘s stand has remained busy for the whole show. Business Development Manager, Francois Levy tells Security on Screen founder, Peter Mawson why. For more Intersec news, click here
Video | Digifort on how its focus on customer service has paid off at Intersec 2024 Read More »
Zitko has won a series of accolades through the month of October as Recruiter Insider’s customer service metrics, collected throughout the recruitment process, have placed the company number one for candidate experience in Q3. Many leading consultancies choose Recruiter Insider to support performance management. It collects feedback on key criteria, via email surveys, from candidates
Zitko wins new votes of confidence customer service metrics Read More »
Peter Mawson speaks with Amy Worthy, Account Executive of Morse Watchmans, about operational efficiency, quick responses for customers and enhancing further software developments.
SOS Opinion | Strike while the iron is hot, with Amy Worthy of Morse Watchmans Read More »
Peter Mawson speaks with Philip Verner, Regional Sales Director at CEM Systems, about return on investment (ROI) and supplying added value for customers. https://www.cemsys.com/products/card-readers/intelligent-readers/emerald/
SOS Opinion | Additional functionality, with Philip Verner of CEM Systems Read More »
Peter Mawson speaks with Philip Goldberg, Managing Director of Em-B Solutions, about the positive level of customer satisfaction that has come from investing in Morse Watchmans. https://www.morsewatchmans.com/
SOS Opinion | The right investment, with Philip Goldberg of Em-B Solutions Read More »
Peter Mawson speaks with Amy Worthy, Account Executive of Morse Watchmans, about the value of tailor-made products to meet specific challenges in the market. https://www.morsewatchmans.com/
SOS Opinion | Custom-made solutions, with Amy Worthy of Morse Watchmans Read More »
Pyronix has released its new logo as part of its brand refresh initiative. With 2021 marking the company’s 35th anniversary, the brand refresh represents the evolution of the business’s product solutions and customer services. “Our new logo is reflective of our position in the UK&I markets as a technology based, forward-looking, fresh and dynamic organisation,
Pyronix unveils new brand logo Read More »
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