Immix has announced that TSi has achieved status as a certified video monitoring centre through the Immix Central Station Certification program.
The Central Station Certification program is designed to be that identifier the marketplace has needed that is based on employee training as well as system and infrastructure requirements.
The training aspect at the heart of the certification program is designed to allow a centre to educate and train new hires quickly on video and event-based monitoring, as well as the value they add for the end user.
The program comprises more than 40 individual courses, knitted together into modules specific to each role inside the centre. It concludes with comprehensive testing and formal certification for participating team members, regardless of their role.
The program also acts as the re-certification and continuing education module for the centre on a long-term basis, making it simple for a new or seasoned centre to ensure all staff members are educated in the same manner, while delivering services in a unified manner to the clients it serves.
“Immix is very pleased to announce this high achievement for TSi, who also hold a TMA Five Diamond Monitoring Center designation and have been an outstanding partner for several years,” said Immix CEO Chris Brown. “This is quite an undertaking that only a few providers have managed to achieve over the years, and we are always pleased to partner with a dedicated team like the one at TSi in delivering best-in-class managed security services to the marketplace.”
“Achieving the Immix certification marks a significant milestone in our ongoing commitment to surpassing client expectations,” said Darryl Keeler, founder and CEO of TSi. “While virtually all security integrators utilise this platform, only a select few meet the stringent standards required for this certification.
“Our F.O.C.U.S. Fusion Center represents the pinnacle of advanced monitoring technology and support. This certification underscores the high level of expertise and professionalism our clients have come to expect from us.
“We are proud to share this achievement with the industry.”
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