In hospital, it’s imperative that you feel cared for and secure and Wavestore believe they have a solution to boost your healthcare security

“In today’s demanding healthcare environment, ensuring patient safety, optimising workflows, and maintaining robust security are top priorities.

“Wavestore’s advanced Video Management System (VMS) offers a comprehensive solution designed to address these challenges, empowering healthcare facilities to deliver exceptional care while enhancing security.

“This article explores the Wavestore Healthcare & Hospitals Journey, highlighting how our VMS can improve processes at every stage, from ambulance drop-off to patient discharge.

Ambulance Drop-Off & Patient Arrival

“Challenge: Ensuring clear access for ambulances and efficient patient arrival can be hampered by unauthorized vehicles or misplaced objects, which can delay critical care.

“Wavestore Solution: Wavestore’s video surveillance system, integrated with Automatic Number Plate Recognition (ANPR), effectively monitors traffic flow, deters unauthorised vehicles, and identifies licensed ambulances for prioritized access. This ensures that emergency services can swiftly reach the facility without obstruction, enhancing the overall response time and patient safety.

Patient Registration & Waiting Room

“Challenge: Long wait times and potential security threats can create a stressful environment for patients and staff, leading to dissatisfaction and possible safety incidents.

“Wavestore Solution: Our VMS integrates with queue management systems to streamline patient flow, reducing wait times and enhancing the patient experience. Additionally, facial recognition technology bolsters security by restricting access to authorised individuals, preventing unauthorised entry to sensitive areas. Real-time analytics can identify patients who may require immediate assistance, such as those in distress or experiencing a fall, ensuring prompt intervention and care.

Treatment & Consultation Rooms

“Challenge: Maintaining patient privacy and ensuring staff safety during consultations and procedures is crucial, particularly in sensitive environments.

“Wavestore Solution: Wavestore provides advanced privacy features such as privacy masking and audio redaction to ensure patient confidentiality during video recordings. Integration with access control systems restricts entry to treatment rooms to authorized personnel, maintaining a secure environment. Panic buttons are also available, allowing staff to discreetly summon help in case of emergencies, thus enhancing the safety and security of both patients and healthcare workers.

Pharmacy & Medication Management

“Challenge: The theft or diversion of controlled substances is a significant concern in hospitals, posing risks to patient safety and regulatory compliance.

“Wavestore Solution: Our VMS, integrated with Point-of-Sale (POS) systems in pharmacies, creates a comprehensive audit trail for medication dispensing. This integration reduces the risk of theft and diversion, ensuring that controlled substances are managed securely and responsibly. Video surveillance also provides critical evidence in the event of discrepancies or investigations.

Patient Discharge & Exit

“Challenge: Long discharge times and potential safety hazards can cause bottlenecks and increase the risk of incidents in exit areas, affecting overall patient satisfaction.

“Wavestore Solution: Video analytics technology monitors patient flow at discharge points, identifying potential congestions and enabling staff to take proactive measures to expedite the discharge process. Additionally, analytics can detect slip and fall hazards, allowing healthcare staff to intervene swiftly and ensure patient safety, thus improving the discharge experience.

Beyond Security: Data-Driven Insights for Improved Operations

“Wavestore’s VMS extends beyond traditional security measures, offering valuable data-driven insights to optimise healthcare operations. By analysing video footage, healthcare facilities can:

• “Identify Areas for Workflow Improvement: Gain a comprehensive understanding of operational inefficiencies and implement changes to streamline processes.
• “Enhance Staff Training and Resource Allocation: Utilize video insights to tailor training programs and allocate resources more effectively, improving staff performance and patient care.
• “Gain Insights into Patient Behaviour Patterns: Analyse patient movement and behaviour to optimise care delivery and create a more patient-centric environment.”

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