NiCE has announced that its AI-powered criminal justice digital transformation platform, Evidencentral, now supports over 37 million active criminal cases and manages more than 240 million digital evidence items.
The rapid adoption of technology in the criminal justice system is leading to significant growth in the amount of digital evidence available. It’s estimated that 90% of criminal cases now depend on some form of digital evidence, which comes from various sources, including body-worn, interview room, CCTV, and doorbell cameras, cell phones and emergency dispatch systems.
While digital evidence plays a crucial role in criminal justice, managing it is becoming increasingly challenging. This challenge often leads to case backlogs and delays in the justice process, with millions of cases piling up and thousands dismissed each year due to evidence-related issues.
NiCE’s cloud-based Evidencentral platform helps everyone involved in the criminal justice process – law enforcement agencies, prosecutors, public defenders, courts and correctional institutions – work better together to achieve timelier justice, by radically transforming the way digital evidence is collected, analysed, managed, stored and shared.
“With our best-in-class Evidencentral solution currently being used by criminal justice agencies around the world to manage close to a quarter-billion evidence items, NiCE is leading the way in criminal justice digital transformation,” Chris Wooten, Executive Vice President, NiCE, said. “Our platform leverages AI, analytics and workflow automation to help everyone involved in the criminal justice process get a complete view of the truth, while also working smarter and more efficiently.”
Evidencentral accomplishes this by:
Automating evidence intake: Evidencentral eliminates the time-consuming and resource-intensive tasks of tracking down and manually downloading, copying and re-uploading digital evidence. Automated evidence intake ensures everyone gets timely access to the evidence they need, sooner, and all in one place.
Providing a comprehensive view of evidence across cases: With digital evidence indexed, searchable and stored in the cloud, Evidencentral can intelligently connect evidence across old and new cases and even make suggestions to bolster current investigations and reduce cold case backlogs.
Empowering investigators and attorneys with built-in tools that save time, streamline trial preparation, and expedite the movement of cases through the justice system. This includes the ability to annotate evidence, create video and audio clips, and accurately transcribe and translate audio and video.
Contextualising digital evidence on timelines and maps: Attorneys and investigators are no longer limited by fragmented evidence sources and can easily compile, view and replay videos from different camera sources, assembled in chronological order, or view where evidence originated on maps. This can also be replicated for juries in the courtroom.
Automating evidence sharing: Evidencentral offers a quick, secure, fully digital and traceable method for sharing digital evidence. This streamlines discovery, enhances collaboration, ensures evidence admissibility and promotes faster case resolution.
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