Heidelberg iT Management GmbH & Co. KG has implemented KentixONE, an integrated platform which unifies security, environmental monitoring, and energy management within a single system.
Founded in 2007, Heidelberg iT has become a leading IT service company and digitalisation partner in the Rhine-Neckar metropolitan region.
They successfully combine, under one roof, the roles of cloud and data centre provider, ISP, and IT services with their own data centres. They sought a solution to monitor and secure newly completed or upgraded “server hotels”.
The goal was to create data center infrastructure that met the highest security standards while controlling costs and complying with TÜV NORD CERT’s strict Trusted Site Infrastructure (TSI) criteria.
Traditional siloed systems always run the risk of inefficiencies, higher operating costs and potential compliance gaps. Heidelberg iT management identified that a unified approach is now essential.
Maximise efficiency and security together
Heidelberg iT deployed KentixONE as its central platform. The system consolidates eight critical functions, monitored holistically via a connected network of multi-sensors. These enable centralised configuration and management of all security-relevant parameters.
KentixONE’s integrated protections include access control with IP wall readers and multi-level authentication; environmental monitoring tracking temperature, humidity, and air quality; and energy monitoring via SmartPDUs and calibrated electricity meters.
Leakage sensors in raised floors and critical areas detect potential water damage – and trigger an alarm on detection. Network video cameras document any security incidents.
The platform’s intuitive web interface and mobile app give Heidelberg iT’s operations team 24/7 access to critical data, whether they are on-site or remote. This access ensures rapid identification of potential threats – and significantly reduces response times.
KentixONE strengthens data security by directly linking physical infrastructure and IT operations management. Sensitive operational data remains under local control, while granular access management, full audit trails, and real-time alerts ensure only authorised site-users gain access.
“KentixONE’s integrated approach to risk management across multiple factors can help a data centre to achieve important security certifications such as EN 50600 and ISO 22237, should they wish to pursue it,” explains Joachim Mahlstedt, Managing Director at Kentix GmbH. “The software platform also integrates with data centre infrastructure management (DCIM), ticketing systems, EAC solutions, and more.”
“It is designed to adapt as customer needs and the security landscape both evolve.”
KentixONE: security, transparency, efficiency, and scalability
By controlling and monitoring all devices within KentixONE, Heidelberg iT achieved full visibility of security and environmental systems. Automated energy billing and load monitoring, with customisable reports to track consumption, further streamline their operations.
“KentixONE has significantly reduced operational risks across our data centers,” explains Steffen Merz at Heidelberg iT. “By combining security and environmental monitoring in one dashboard, we gain full visibility of all critical systems – making our workflows faster and more transparent.”
KentixONE’s scalability ensures Heidelberg iT can quickly adapt to evolving requirements: its REST API enables seamless integration with existing or new systems. Its analysis functions can work to continuously improve the security and efficiency of a data centre based on environmental and energy data, or other historical measured values.
“Our data centre is not only technologically state-of-the-art, but also future-proof and flexible,” adds Merz. “With Kentix, we have a partner at our side who supports us with innovative solutions that both meet the highest security standards and increase our efficiency.”
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