Network Optix has made quality-of-life improvements to how subscription key licenses are managed in Nx Connect.
The improvements made by Network Optix will allow organisations more control and reduce administrative overheads for channel partners.
What’s Changed
Previously, when an organisation purchased a subscription key — a one-, two-, or three-year prepaid license for a service such as a core recording license — the channel partner was responsible for allocating those licenses to the organisation’s specific devices after purchase.
Now, organisations can perform that allocation themselves directly through the Nx Cloud portal. Once a subscription key is purchased, organisations have the ability to assign their licenses to the devices of their choosing, without the need to coordinate with their channel partner to do so.
Why This Matters
This update benefits both sides of the relationship:
For organisations, it means faster, more accurate deployment. You know your infrastructure best — now you have the tools to act on that directly.
For channel partners, it removes a manual step from the post-sale process and reduces the risk of misallocations or back-and-forth communication.
How It Works
The process begins once an organisation has purchased a subscription key from their channel partner. The channel partner then generates the key inside Nx Connect. From that point, there are two options:
Option 1 — Channel partner allocates (existing method) The channel partner applies the subscription key to the organisation directly within Nx Connect, which activates the service for the duration of the purchase. The channel partner may then allocate the associated licenses to specific devices within the organisation. This method remains fully supported.
Option 2 — Organisation self-allocates (new) The channel partner hands off allocation responsibility to the organisation. To do this, the key is either applied to the organisation in Nx Connect by the channel partner, or the key is shared directly with the organisation. From there, the organisation follows these steps:
- Log in to the web-based Nx Cloud portal
- Navigate to your organisation
- Open the Subscription Keys tab
- Activate the subscription key
- Allocate the services to your chosen devices
To read more Network Optix news, click here.
